Posts Tagged ‘Service’

Specialist Service Announces Growth Plans

Thursday, May 3rd, 2012

Specialist Services, manufacturer of living quarters, office and technical modular buildings for the oil and gas industry, is to re-establish a hire fleet at recently acquired Labtech Services to meet growing North Sea and international demand.


 

Offshore modular enclosure firm Labtech, which employs 90 staff across two sites in Aberdeen, was acquired by Specialist Services at the end of last year. Until three years ago, Labtech had operated a highly successful rental fleet in the UK Continental Shelf. Now the company’s new owners are committed to reviving and growing the rental activity once more.


Specialist Services’ chief executive officer Ian Rogers said: “When we acquired Labtech, we inherited an already well established name in the North Sea, with a strong reputation but a need for some stability. Our commitment to the company is long term, and the revitalization of the hire fleet is an indication of our intent.”


The rental operation will start with 15 units, predominantly 20ft drilling and engineering cabins and laboratories, but anticipated demand is expected to see the fleet increase to up to 50 units in the next 12 months with additional jobs at the Aberdeen facilities. The new fleet of cabins, all Zone 1 certified and NORSOK compliant, will serve the growing North Sea market and international requirements.


“There is certainly a growing international rental market and we aim to exploit that by fulfilling the needs of our clients around the world,” said Mr Rogers.


“We are recognized for the provision of hire fleets in the Middle East and Singapore, and through our acquisition of Labtech we will extend our services into the North Sea. We recognise that there is a definite requirement for high quality accommodation in the UKCS and we intend to serve that market and others from our Aberdeen operations.”

 

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New Europe-Asia Heavylift Service

Friday, March 30th, 2012

BBC launches new heavy-lift cargo service between Europe and Asia.
 

 

On 26 March 2012, the BBC KARAN was the first vessel in the new Europe-Asia service of the multi-purpose and heavy-lift cargo shipping company BBC Chartering to berth at C. Steinweg (Süd West Terminal) in the Port of Hamburg.

 

In Hamburg, the new “BBC Euro-Asia Express Line” service will be offering bi-weekly eastward sailings to Asia. Alongside Hamburg, export cargo for Asia will be loaded at the following European ports: Rauma, Kristiansand, Antwerp, Bilbao and Porto Maghera. The following ports of discharge are on the schedule in Asia: Port Kelang, Singapore, Batam, Ho Chi Minh City, Haiphong and Hong Kong in South East Asia as well as Shanghai, Masan, Busan, Kobe and Yokohama in the Far East.

 

The freight vessels deployed will be shipping cargo westward every three weeks from Asia to Europe. On this transport route, cargo will be loaded in Masan, Yokohama, Shanghai and Singapore and discharged in Mariupol, Genoa, Bilbao, Antwerp and Hamburg. The first vessel of the “BBC Euro-Asia Express Line” from Asia – the BBC BALTIC – is expected to arrive in Hamburg on 20 May.

 

Within the “BBC Euro-Asia Express Line”, mainly multi-purpose ships are deployed with dead weight tonnate of 7,200 each. Moreover, the units deployed also have ice class ratings, enabling them to sail all year. The BBC KARAN is 127 metres long, 20 metres wide and equipped with two on-board cranes that can lift 150 tons each or 300 tons in combination. Where necessary, BBC deploys heavy-lift tonnage with a combined lifting capacity of 800 tons.

 

The new heavy-lift cargo service underscores Hamburg’s significance as a universal port. A total of approx. 1.4 million tons of conventional general cargo were exported via Hamburg in 2011. The lion’s share is accounted for by exports of heavy and pro-ject cargo with roughly 684,000 tons.

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ChartWorld “Pay as You Sail” Service Approved

Tuesday, December 27th, 2011

Following comprehensive trials, Det Norske Veritas (DNV) has approved ChartWorld GmbH’s “Pay as You Sail” (PAYS) service to PRIMAR RENC guidelines. The new service, which does not require any additional hardware onboard, makes use of the existing navigation and communications infrastructure that is already installed on most SOLAS vessels, combined with the established FleetTracker service from Jan Herberg Engineering, to meet PRIMAR tracking and reporting requirements for PAYS. The new service will be officially launched in the first quarter of the New Year.



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Marine Construction Policy Builds Expertise, Service into Coverage

Friday, December 9th, 2011

Construction is a complex business. Equipment can break down; employees can be injured; a project can go awry in unexpected ways. Add a marine element to the work underway, and the pitfalls that a contractor must navigate to manage risk become even more challenging.


Marine contractors have long understood that they need specialized coverage and have sought out ocean marine insurance carriers with the expertise to help them. Each project they bid on, however, can come with a variety of special requirements. As a result, marine builders seek an even higher level of insurance customization than is often required for the rest of the construction industry.

 

What marine contractors need is an insurance product that draws from both the ocean marine and construction disciplines. By drawing from and blending the expertise and common practices of both ocean marine and construction underwriting, Travelers has produced a Marine Construction product that provides contractors with the coverage they need for many of their specialized exposures, as well as the flexibility they require to meet bid specifications that change from project to project.

 

Travelers’ new Marine Construction Program for Contractors comes with a commitment to serve an industry that needs regular interaction and consultation with agents and underwriters because of its very nature of doing business one contract at a time. By making sure every field underwriter has a common knowledge base, expanded general forms that address ocean marine exposures, and well-developed special coverages ready to go, Travelers has streamlined the process for marine contractors.

 

Getting the Right Coverage

 

From an insurance perspective, marine construction often presents more challenges than land-based business. Standard commercial policies often exclude coverage for certain liabilities that pose significant risk to marine contractors. Looking at just a few examples can make it clear why finding the right coverage is a business imperative for any marine contractor, whether they are a well-versed veteran of maritime projects or a neophyte company just breaking into the field to broaden their target market and win new business.


For example, take the marine construction business that wins a contract to widen the pedestrian walkway on a drawbridge. If the project requires the removal of a mechanical part that is taken offsite for repairs, an ocean marine policy would normally provide coverage while the mechanism was in the care, custody and control (CC&C) of the contractor. A typical standard commercial policy, however, specifically excludes CC&C, leaving the contractor on the hook if something happens to the part while it is offsite.

 

Now move beyond this small example and imagine that a marine construction company has won the bid to build the marina for a new hotel development, with a dock that can accommodate 200 or 300 boats. The following kinds of exposures may come into play:

 

  • With employees working on different aspects of the project, the contractor may be subject to different types of workers compensation laws: state Workers Compensation laws for land workers, the federal Longshore & Harbor Workers’ Compensation Act for dock workers and those who assist on barges, in addition to the Jones Act for full-time vessel crew. It is critical that the contractor have coverage for all types of worker injuries, not just the ones covered by state laws.
  • During construction activities that take place from tug boats, crane barges or other craft, someone else’s property may be damaged; for example, a construction vessel may inadvertently scrape the hull of someone’s private boat while it is maneuvering near the dock construction area. If the contractor does not have watercraft liability coverage, he/she most likely will have to pay to cover the damage out of pocket.
  • In the construction context, standard protection and indemnity (P&I) insurance may only cover liability arising out of a contractor’s vessels until the project is completed. But damage can become evident after the job has been completed and the contractor is no longer working on the project. Marine construction general liability insurance may be written to cover completed operations, so the contractor has some protection even after the job is over.
  • With environmental regulations tightening, especially around bodies of water, and lawsuit damages rising, marine contractors may also want special protection for sudden, accidental pollution incidents.
  • Standard excess liability umbrella coverage is not designed for marine exposures. By buying a bumbershoot policy, the contractor has excess liability protection over both marine and non-marine coverages, including auto, general and employer’s liability.

 

Meeting Bid Requirements

 

In addition to facing the types of exposures described above, a marine construction company also shares with other contractors a business model that requires it to be responsive to bid specifications. This makes a marine contractor’s needs different from most ocean marine businesses, which may work closely with an agent for a short time and then have a policy set in place that is good until renewal time a year later. Instead, marine contractors may need to interact with their agent frequently, establishing coverage on a bid-by-bid basis to meet the requirements of a project. As a result, marine contractors not only want to look for the right coverage but also find a carrier that can provide responsive contract-by-contract customization service.


For example, a contract may specify that the contractor needs to provide a specific per-project aggregate limit, or provide indemnity for a municipality that is seeking the bids, or carry special coverage because the project is within 50 feet of a railroad. A request for bids may specify that the project owner has arranged for a wrap-up policy, covering all contractors who work on the project. In this case, the contractor may want the project excluded from his normal insurance coverage as a way of lowering his premium. A contractor also may form a joint venture with another company for the duration of the project and need coverage for that entity as a named insured to address potential joint liability for errors and negligence. The same contractor may set up a limited liability company for a single project, then shut down that company when he moves on to the next job.  In turn, the contractor may still need coverage for that entity as a named insured in connection with the discontinued operation to deal with any claims that arise after the project is completed.

 

In the highly competitive construction world, whether land-based or marine, the success of a contracting business lies in the ability to timely meet the specifications spelled out in the bid request document. When it comes to the insurance requirements, the marine contractor has to work with his or her agent and insurance carrier to provide the right coverage.

 

Finding the Best Fit

 

Marine contractors need fast and accurate service to submit their bids in a timely manner. That means they need to work with their agent to find a carrier that is familiar with the typical requirements of marine construction and has dedicated underwriters that specialize in this field, with strong experience in both construction and ocean marine. In addition, contractors can benefit from working with a carrier that has skilled underwriters with the authority to make decisions on the many different aspects of coverage that may be required by different project owners. While many coverages may be available on standard forms that have been modified for ocean marine, others may require the underwriter to custom build a package that fits the specific project requirements. With the bid deadline hanging overhead, marine contractors will want a carrier that has streamlined processes so underwriters can operate quickly to arrange the right coverage.


Other aspects that marine contractors will want to put on their wish list include field offices spread across the United States to provide access to local underwriting and claim expertise, and a long track record in the marine construction and land-based construction industries that promises the type of commitment the contractor can rely on. All of these factors – the specialized coverage for marine construction, the flexibility required to meet bid specifications, and the ability to get fast answers from well-versed underwriters – were the key elements that marine contractors told Travelers they were looking for in insurance coverage. The result is Travelers Marine Construction Program for Contractors, a program that has been designed to give marine contractors the products they need, when they need it. 

 

(*) Taken from our November 2012 edition of MarineNews Magazine. 

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Yakima Ferry Removed from Service for Repairs

Saturday, October 8th, 2011

The Yakima ferry was immediately removed from service this morning after maintenance crews discovered signs of abnormal wear on the journal bearing, which supports the propulsion shaft. Ferry riders in the San Juan Islands should expect delays through the weekend and next week with the 144-car ferry out of service.  Washington State Ferries is moving vessels to maintain service on the route. The available vessels have less capacity and are slower than the Yakima and will not be able to keep the regular schedule.

Starting Saturday, Oct. 8, the 34-car Hiyu will replace the 87-car Evergreen State as the inter-island vessel. The Evergreen State will then serve as one of the three vessels that sails between Anacortes and the islands.

The Yakima is currently in Anacortes and will be towed to Eagle Harbor today (Friday, October 7, 2011). WSF crews need to determine the extent of the damage to estimate the length of repair time.

Crews will remove the journal bearing and inspect the problem. A subcontractor will repair a new bearing and WSF crews will install it.

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Reflex Marine Launches First Accredited Service Center

Thursday, September 22nd, 2011

Expert in marine personnel transfer Reflex Marine has launched a global accredited service centre programme, for its FROG and TORO devices, to ensure uniformly high standards of maintenance and safety for its clients.

 

The first of the accredited service centres has been established in Dubai and will significantly increase the level of support given to new and existing clients in the Middle East. Enermech FZE has been appointed as the first accredited service centre and distributor for the FROG and TORO in the region.The accredited service centre will provide operators who use the devices with a regional focal point and will improve the local availability of parts, and approved trainers and services.

 

The Enermech FZE centre is the first of its type, but underlining Reflex Marine’s increased customer support on a global basis, the company has plans to establish a further seven accredited services centres in the UAE, Canada, the Caspian region, Norway, Singapore, the US and Brazil. Reflex Marine Middle East sales manager, Grant Wintle said: “The Middle East is a key region for Reflex Marine. Safety standards are improving which is leading to an increase in demand for our products. Enermech’s experience in the crane and lifting arena means that the two businesses are very well aligned.”

 

Enermech say they are proud to be associated with Reflex Marine and their Frog and Toro units. Charlie Topp, regional director, Enermech Middle East & Caspian Region, said “We are delighted to be the first Accredited Service Centre for the Reflex Marine product lines and to share our experience in the cranes and lifting business.“Our Dubai base is what we hope will be the first of many Accredited Service Centres providing units, service, maintenance, training and customer support. Reflex Marine provides a new standard in man riding products and we are delighted to be associated with them. Together we will strive towards providing the highest standard of safety and service to our valued customers.” Reflex Marine operations director, David Brittan adds: “The safety of personnel during transfer is paramount and, as an industry, we must remain fully focused on minimising the risk to our workforce. We view providing high-quality service capabilities, for critical lifting items, as a key pillar in our efforts to drive up global standards.”

 

This announcement of the accredited service centre programme is the latest development in Reflex Marine’s continuing drive to improve global health and safety in the marine personnel transfer sector.

 

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Imtech: Number of Marine Service and Maintenance Contracts to 5,000

Thursday, September 8th, 2011

Imtech (technical services provider in Europe and on the global marine market) is observing a substantial increase in the number of marine service and maintenance contracts managed by Imtech. Recently Imtech signed a new global partnership agreement for 350 vessels operated by an international ship operator in Hong Kong, which granted Imtech a preferred service vendor status. As a result, Imtech passed the 5,000 mark for ships under various types of contract and partnership agreements. In addition, the company renewed its existing contract for the maintenance of technical infrastructure on all NAM drilling rigs in the North Sea. Imtech is also observing further growth in the number of technical conversions and renovations, for which the company gained several new orders. The combined order intake for recent new service and maintenance contracts and technical conversions and renovations totals over 40 million euro.

René van der Bruggen, CEO Imtech: ‘In strategic terms, Imtech’s focus in the marine market is on a lifecycle approach with a strong emphasis on an optimum total cost of ownership, i.e. the lowest costs for the technical infrastructure on board a ship throughout the vessel’s entire operational life. This offers customers added value and results in greater efficiency. More and more customers believe in this approach. With over 70 service offices in all major ports across the globe, Imtech offers nearly worldwide coverage. By entering into global, long-term relationships in the form of managed services contracts, Imtech can constantly improve the efficiency of its services. This results in a win-win situation with clients. By now, we manage over 5,000 ships under contract.’

New marine service and maintenance contracts

Imtech’s marine division recently signed a managed services contract with an international ship operator in Hong Kong. Under the contract, which was concluded by the Imtech Marine company Radio Holland, Imtech will handle the service and maintenance of all navigation and communications systems on board 350 vessels. Imtech currently also has service and maintenance contracts with firms like A.P. Moller – Maersk, Reederei Blue Star, Vroon Ship Management and NYK LNG Shipmanagement (UK) and others. In addition, Imtech maintains the technology on countless drilling rigs. For example, the company extended its existing contract with AJS – a joint venture of AMEC, Jacobs Engineering and Stork Industry Services and part of ONEGas, a combined business unit of Shell Expro and NAM – for a term of three years. The contract covers the technical maintenance and management of all electrical systems and air and climate control facilities on board all NAM oil and gas rigs on the Dutch continental shelf in the North Sea. In addition, Imtech also landed a contract in Asia for upgrading and maintenance work on telecommunications systems on a Kebabangan Petroleum drilling rig in Malaysia.

Number of conversions and renovations on the rise

The number of conversions and renovations is showing further growth. Imtech is involved in several technological upgrades of navy vessels, luxury yachts and passenger ships. A good example is the conversion of the HVAC (Heating, Ventilation and Air Conditioning) facilities on board two former Stena Line passenger ships that have been chartered by the Canadian corporation Marine Atlantic and are currently being used for passenger transport in the waters around the Canadian province of Nova Scotia. The ships will be shortened and the cold climate in Canada requires special modifications to be made to the on-board air and climate control solutions.

 

 

 

 

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U.S. DOT Honors Service of Merchant Mariners on 9/11

Wednesday, September 7th, 2011

The heroism of merchant mariners who evacuated hundreds of thousands of people from Lower Manhattan after the Sept. 11, 2001 terrorist attacks is featured in a new video released today by the U.S. Department of Transportation’s Maritime Administration. “Rescue at Water’s Edge,” includes interviews with vessel operators, emergency responders and passengers.


“The story of merchant mariners coming to the aid of those in need on September 11, 2001 is an inspiring one,” said U.S. Transportation Secretary Ray LaHood.  “On that terrible day, our nation’s seafarers, with courage and selflessness, transported hundreds of thousands of people out of harm’s way to safety.”


More than 300,000 people were evacuated by water from lower Manhattan after the terrorist attacks in the largest unplanned water evacuation in the history of the United States.


“The men and women of the New York and New Jersey merchant maritime community provided a beacon of light on one of the darkest days in our country’s history. They were among the heroes running toward danger and exemplify what it means to be a U.S. merchant mariner,” said U.S. Maritime Administrator David Matsuda.  


The Maritime Administration strengthens the maritime transportation system of the United States to meet the economic and security needs of the country.   It also operates the United States Merchant Marine Academy at Kings Point, New York, which provides advanced education and training for professionals from the maritime community, private sector, government and military.


For additional information about the Maritime Administration including the U.S. Merchant Marine Academy, visit www.marad.dot.gov.


WATCH: “Rescue at Water’s Edge: The U.S. Merchant Marine Response to 9/11”

http://www.youtube.com/watch?v=yc66P

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Inmarsat Launches Voice Distress Service on Fleetbroadband

Friday, August 5th, 2011

Inmarsat (LSE:ISAT) has announced the commercial availability of a new voice distress service on FleetBroadband.

The free-to-use service ensures that, in the event of an emergency, all non-priority telephone calls underway on the vessel’s FleetBroadband are interrupted, connecting the caller directly to a Maritime Rescue Coordination Centre (MRCC).  The new voice distress service requires a simple software and hardware add-on, which provides a ‘red button’ for one-touch easy use.

The new service also utilises the enhanced capability of the FleetBroadband network, as it simultaneously sends an email to the MRCC and network controllers to alert them to a call, providing additional data such as vessel name, identification and position.

The development of a voice distress service on FleetBroadband was supported by the European Space Agency and the UK’s Technology Strategy Board.

Thrane & Thrane is the first manufacturer to support the service with its Sailor 3771 Alarm Panel.  Other terminal manufacturers are expected to follow shortly.

FleetBroadband users who need emergency assistance, but who don’t have access to the red button voice service, can still use Inmarsat’s 505 Emergency Calling facility, which routes calls free of charge to an MRCC.

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IHC Merwede, BAE Systems Join to Service US OSV

Friday, July 15th, 2011

IHC Merwede and BAE Systems will enter into a cooperation agreement to meet the demands of the offshore construction vessel market in the USA.  This cooperation enables IHC Merwede to enter new markets, which is in line with the company’s internationalization strategy. The partnership also allows BAE Systems to increase vessel new construction in its commercially focused shipyards.

According to the agreement, IHC Merwede, as a main contractor, will be responsible for the design and build of the vessels. The Dutch company has gained a reputation as a pioneer in the offshore industry. Its Houston office, IHC Merwede America Corp. will be responsible for the sales and business development activities.

BAE Systems will provide the production facilities for IHC Merwede at its shipyards in Mobile, Alabama and Jacksonville, Florida. The former offers direct access to and from the Gulf of Mexico and major shipping lanes. The 432-acre site is renowned for ship repairs and conversions, including those from commercial fleets, cruise ships and vessels serving the US defence cargo market. It also has extensive experience in the repair and conversion of drilling rigs and semi-submersibles serving the offshore energy industry.

The Jacksonville shipyard provides deepwater access to the Caribbean and Atlantic. It has a successful history of vessel repair, maintenance, overhaul, conversion and marine fabrication for domestic, international, commercial and government customers.

The vessels will be built in compliance with US regulations for coastwise

IHC Merwede President Govert Hamers says, “We are delighted to announce our agreement with BAE Systems. It highlights our commitment to our ongoing internationalisation strategy and provides an excellent opportunity to cooperate with shipyards in a new market, therefore expanding our customer base. The outlook for the offshore industry in 2011 is positive. It is expected to pick up, which should lead to an increase in capital expenditure as customers need to invest in new equipment. Our agreement with BAE Systems will be one of the ways in which we hope to capitalise on this in the coming years.”

“This partnership with a recognized global industry leader such as IHC Merwede is an extremely exciting and positive opportunity for both organizations,” said Bill Clifford, President of BAE Systems Ship Repair.  “By working together, each of us can provide knowledge and experience from our individual areas of expertise that will grow our respective businesses and allow us to provide quality products at competitive prices to our customers.”

 

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